UX Handbook

User Experience Design (UX) is essential to create websites and digital products that are accessible, easy to use, and inspire loyalty in your users. With a robust UX strategy in place, you can boost conversions and ensure your users keep coming back for more.

In our UX Handbook, you’ll discover the strategies you need to conduct a successful user-centred project – building on the ISO-accredited framework we use on our award-winning work with world-leading brands such as the NHS, Bosch, the Bank of England, Cadbury and Sanctuary.

The handbook includes:

• A brief introduction to the discipline of user experience (UX), why you should care about it and the key benefits that this approach can bring to your organisation
• Crucial processes to consider when planning a project, including content audits, creating personas to understand your users, researching your competitors, and much more
• Practical details about user-centred design tactics, strategic UX, and testing that will help you deliver the best possible experience for your users while minimising the risk of wasted time, effort and budget
• Development processes to encourage constant collaboration between developers and designers, resulting in better products for the end user and a smoother working process for all