Education and Learning

Educational organisations have been pioneers in digital, but it means their digital ecosystems can be unwieldy, spread across outdated platforms that can’t tackle the new realities of online learning and lead to environmental and process inefficiencies. Our in-house team takes a Service Design thinking approach to deliver sustainable solutions and long-lasting cultural change driven by the organisations’ holistic service requirements, whether it's a site consolidation, major redesign or platform migration. We’ve supported the College of Policing with a single user-friendly, life-long learning and best practice portal since 2019.

Ensuring your platform, product or service can be used by all your diverse stakeholders, whether internal or external, is a critical challenge for educational organisations who must meet the needs of students, learners, academics, teachers, colleagues and external parties like the media and government. We know inclusion goes beyond accessibility standards. So while we code and design to WCAG 2.2 guidelines, we also reflect and meet the needs of your diverse audiences. Read our article on WCAG 3.0’s next generation of inclusive digital design compliance here.

Whether you are looking for additional support to upskill and augment your existing resource, or to provide you with full strategic and technical support on your digital transformation, we work as an extension of your team in an Agile way. Our approach to working in partnership impressed Essex County Council so much, they even wrote a blog about it. 

Our team is here to support you from the briefing stage. Drop us a note to find out how we can help with your project. 

Education and learning platforms are often content-heavy with libraries and resources serving deeply complex organisations who need a global profile to recruit learners and colleagues. Our unique end-to-end UX Content Framework (UXCF), built around UX Content Strategy, is driven by how your team needs to manage content, what content your end-users need, what content you have (or don’t have) and SEO performance to ensure it can be found by those who need to.

From new apps to migrations, site consolidations and AWS or Azure hosting, our framework conforms to ISO 27001, OWASP and ITIL best practice to ensure security and resiliency. Whether it’s Drupal, used by 71% of the world’s top 100 Universities, or Laravel’s framework for cutting-edge mobile and web applications, we can design and build whatever you need, including Learning Management Systems, back-office student management applications and education tools.

We’re experts in compliance, whether it’s higher and further education organisations’ need to adhere to the Public Sector Bodies Accessibility Regulations 2018 (PSBAR), or meeting HESA’s data collection requirements and guidelines. We also work to the highest quality privacy, InfoSec and performance requirements following NCSC guidelines and delivering research in-line with Market Research Society’s ethical code of conduct.